Customer survey 2023

National Records of Scotland has launched a survey to seek customer views on its services and products.

The online survey covers a wide range of public-facing services offered by NRS, from statistics customer services and Extract services to the Historical Search Room and ScotlandsPeople centre and website.

Anyone who accesses our services, either in person or online, can take part. We are also seeking views from customers who uses our products regularly or less frequently.

Completing this survey will help us improve and develop services in the future. So please take the time to fill it in, it only takes ten minutes.

The survey is being carried out in collaboration with the Institute of Customer Service and runs from 20 February to 6 March.